The Chris Hani District Municipality was faced with extreme challenges to rehabilitate and refurbish their rural water and sanitation facilities within their service area, serving a population of over 810 000, and thereafter, effectively operating and maintaining these facilities.
Through a public tender, the municipality appointed WSSA as their service support agent and their water service provider. This was an ongoing contract providing operational and technical services, driving the roll-out of the municipal ROMP (rehabilitate, operate, maintain) programme.
One of the key achievements was the identification, training, support and ongoing mentoring of community-based organisations ('CBOs') in the refurbishment and ongoing operation of various water schemes, these being capacity building and skills transfer objectives essential for the ongoing sustainability of the water services.
As service support agent, WSSA has been extremely successful in the provision of technical assistance, management, operational and maintenance services to the municipality, including: