WSSA’s vision is to be the preferred provider of sustainable water services in southern Africa.

We recognise that achieving this vision requires an absolute commitment to providing quality, sustainable water and sanitation services via customer-oriented partnerships with our municipal and industrial clients and through the consistent application of best practices in people development and environmental protection.

As a values-driven organisation, WSSA embraces the values of Professionalism, Partnership, Team Spirit, Ethics and Respect for the Environment.