Project Name: Management, Operation and Maintenance of Queenstown Water and Sewage Systems
Technology: Biolfiters, Activated Sludge Process, Conventional Water Works
Client: Chris Hani District Municipality
Location: Queenstown, Eastern Cape
Project Description: The call centre was implemented as an added value service using Pivotal as a CRM tool. Clients are automatically informed when as issue is reported and receive feedback once the issue has been resolved.